MKIV Navigation Repair

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What our customers say
Musa A.Musa A.the Netherlands
A very good service, they are very helpful and think with you to find a solution. The price is very good compared to the other ! I definitely recommend it to do business with them.
Phil S.Phil S.U.K.
Excellent Service and comunication. So much cheaper than buying a used unit from the internet. My own unit was returned very quickly and working like new. To say I am very pleased is an understatement. Many thanks.
Danny C.Danny C.U.S.A.
Amazing company. I'm located in United States. The service was at a cost that sure beats purchasing a new unit for more than triple the price! I would recommend this company to anyone who wants to resolve their ...
Stuart F.Stuart F.U.K.
The idrive was collected and returned within 5 days at a price 50% cheaper than any UK service. From start to finish the service was exceptional. True professionals within this field.
Øystein K.Øystein K.Norway
Thank you for the excellent support throughout the whole process from shipping the unit to you, and the daily updates from you in the repair process. I will make sure that all BMW internet in Norway will be informed about ...
Juha S.Juha S.Sweden
Fast and very detailed response every time I have asked something about CCC-repair service. I really can strongly recommend MCA shop for everyone, who needs help for BMW CCC-units! Thanks a lot for a fast and professional service! 😉
Ashley BuckleAshley BuckleU.K.
Excellent service from beginning to end! Unbelievably good customer service. I sent idrive ccc unit on the Monday using next day express service, requested express return and had it back before the weekend.
Tony T.Tony T.France
A very professional service from start to finish. The repair was done the same day and the unit shipped back to me by carrier. It arrived back in 5 days, repaired
Ivailo G.Ivailo G.Bulgaria
They repaired my faulty CCC module. It's up and running again. Fast and reliable service.
Markus A.Markus A.Germany
I got my E91 -06 CCC fixed by MCA. Very good service and they also kept me well informed during the repair process. Strongly recommended.

MKIV Navigation Repair

BMW MKIV Navigation Repair
Repair price 30-100 €
Repair time: 1-3 business days
Shipping cost: See Shipping&Costs section
Shipping method: DPD courier
Return shipping time: 5 business days


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Service description

We repair all common faults that the MKIV navigation computer develops.

Symptoms and repair price :
Here is a list of the failures of the MKIV navigation computer and price for the repair procedure. If you are not sure what fault your MKIV navigation has, please fill in the form on the left with a description of the problem.

  1. Water infiltration.
    If you open up the metal case, you can see oxidation of the mainboard. MKIV water damage can be repaired. For an exact quote, please send us a picture of the PCB first, so we can evaluate the damage.
    Usual repair price: 100 Eur
  2. Firmware upgrade.
    If you cannot but wish to see the titles of MP3 files displayed, this can be achieved through a firmware upgrade.
    Upgrade price: 30 Eur.
  3. Power issues.
    The navigation only works when the Eject button is being pressed. Once Eject is released, the navigation looses power.
    Upgrade price: 50 Eur.
  4. Other common faults: Your navigation cannot read CDs properly (it displays a "loading" message and remains blocked, CD not recognized, disk error messages, makes an unusual noise when trying to read the disk).
    It functions intermittently.
    Long response time (loads maps slowly, slow search, sluggish menu navigation).
    Blocked with a "please wait..." message.
    Repair price: 40-100 Eur.
Description of the repair procedure
    1. You send your navigation computer to our workshop using your preferred shipping method.

      When sending in your module, please take precautions to minimize the chances of damage from transportation. This means that you should use protective layers such as bubble wrap & packing peanuts for cushioning.
      Please enclose a filled in, printed copy of our repair request form.

    2. We repair your navigation (1-3 business days)

      After repairing your module, we hook it up to our vehicle simulator and perform a thorough testing procedure to ensure that your module is in working condition before sending it back to you.

    3. We send you a PayPal invoice

      Once we confirm your module is repaired, we send you a PayPal proforma so you can proceed with the payment.

    4. Once your MKIV navigation is up and running again and the payment is made, we mail it back to you.

      It takes 3-5 business days for a parcel to get to most European countries.

Please do not try to intervene on the module yourself. Also, do not allow general purpose electronics engineers to try some procedures on your module.
If your unit has water damage or if the unit has been tampered with by another company/individual, please let us know beforehand. Some unsuccessful repair attempts by non-professionals can be extremely harmful.

This module is encountered on the following BMW models with professional navigation:
  • BMW 3 Series (E46), including BMW M3
  • BMW 5 Series (E39)
  • BMW 7 Series (E38)
  • BMW X5 (E53)
  • BMW X3 (E83)
  • Range Rover (L322)
  • Mini Cooper R51 and R57
  • Rover 75