MKIV Navigation Repair
|Repair price||30-100 €|
|Repair time:||1-3 business days|
|Shipping cost:||See Shipping&Costs section|
|Shipping method:||DPD courier|
|Return shipping time:||5 business days|
We repair all common faults that the MKIV navigation computer develops.
- Water infiltration.
If you open up the metal case, you can see oxidation of the mainboard. MKIV water damage can be repaired. For an exact quote, please send us a picture of the PCB first, so we can evaluate the damage.
Usual repair price: 100 Eur
- Firmware upgrade.
If you cannot but wish to see the titles of MP3 files displayed, this can be achieved through a firmware upgrade.
Upgrade price: 30 Eur.
- Power issues.
The navigation only works when the Eject button is being pressed. Once Eject is released, the navigation looses power.
Upgrade price: 50 Eur.
- Other common faults:
Your navigation cannot read CDs properly (it displays a "loading" message and remains blocked, CD not recognized, disk error messages, makes an unusual noise when trying to read the disk).
It functions intermittently.
Long response time (loads maps slowly, slow search, sluggish menu navigation).
Blocked with a "please wait..." message.
Repair price: 40-100 Eur.
- You send your navigation computer to our workshop using your preferred shipping method.
When sending in your module, please take precautions to minimize the chances of damage from transportation. This means that you should use protective layers such as bubble wrap & packing peanuts for cushioning.
Please enclose a filled in, printed copy of our repair request form.
- We repair your navigation (1-3 business days)
After repairing your module, we hook it up to our vehicle simulator and perform a thorough testing procedure to ensure that your module is in working condition before sending it back to you.
- We send you a PayPal invoice
Once we confirm your module is repaired, we send you a PayPal proforma so you can proceed with the payment.
- Once your MKIV navigation is up and running again and the payment is made, we mail it back to you.
It takes 3-5 business days for a parcel to get to most European countries.
Please do not try to intervene on the module yourself. Also, do not allow general purpose electronics engineers to try some procedures on your module.
If your unit has water damage or if the unit has been tampered with by another company/individual, please let us know beforehand. Some unsuccessful repair attempts by non-professionals can be extremely harmful.
- BMW 3 Series (E46), including BMW M3
- BMW 5 Series (E39)
- BMW 7 Series (E38)
- BMW X5 (E53)
- BMW X3 (E83)
- Range Rover (L322)
- Mini Cooper R51 and R57
- Rover 75
- Please make sure you add plenty of cushioning and pack the module in a cardboard box.
- Please fill in and ad to the parcel a printed version of the repair order form available for download on our website here
For EU destinations we use DPD courier.
For the United Kingdom only there are two options:
- regular shipping with DPD (cost and duration below)
- expedited shipping (1-2 business days). The return shipping cost can be checked in real time here. You will need our post code: 060351
Company name: Expandconect PC SRL
Address: Str 9 Mai, nr 1A, bl 25bis, sc A, parter, apt 2
Post code: 060351
Phone: +4 0740 228 312 | +4 0799 336 146
|Country||Price in EUR||Transit time
The repair comes with a 1 year warranty. Should the module develop a fault, provided it was not caused by accident, neglect or misuse, the module will be repaired/exchanged and returned to you at our expense. In case of water damage or the seal applied by our service having being tampered with, the warranty becomes void.