M-ASK iDrive repair regardless of the fault. We repair M-ASK and M-ASKII iDrive head unit models. Intermittent functioning, disk reading problems, water infiltration to name just a few, we can help.
If you have the CCC iDrive module, please see our CCC repair page
If you have the CIC iDrive model, please see our BMW CIC repair service
Not sure what’s your iDrive model ? Then see Do I have a M-ASK, CCC, CIC or NBT iDrive navigation ?
- You ship the M-ASK or M-ASKII head unit to us for repair
- We repair it and confirm full functioning
- You pay safely
- We ship the M-ASK / M-ASKII iDrive navigation back to you
We fix ALL faults
The most common:
- Water infiltration: If you open up the metal case, you can see oxidation of the mainboard. M-ASK water damage can be repaired. For an exact quote, please provide clearly focused images of the borad when you contact us.
- The M-ASK / M-ASKII iDrive keeps rebooting: keeps cycling between displaying the BMW logo and a black screen
- The M-ASK / M-ASKII iDrive is fully functional on particular days only
- The M-ASK / M-ASKII iDrive might work when the car is cold / on cold days, but fails to work when the car is warm / on warm days
- The M-ASK / M-ASKII iDrive is completely non functional (display is blank)
- The cooling fan of the M-ASK / M-ASKII iDrive remains on and drains the car battery
- The M-ASK / M-ASKII console buttons lights remain always on
Shipping your M-ASK / M-ASKII head unit to us
- Download, fill in and send us the the form from this link
- You only need to send in the M-ASK / M-ASKII head unit (not the display).
- Your M-ASK / M-ASKII head unit should be located in the dash board of your car.
- Add plenty of cushioning (especially around the plastic parts) and use a cardboard box
- Use the shipping details (company name, address & phone) from our contact page
- Return shipping is done through Romanian Post or DHL Express. Shipping rates to non-EU destinations.
- Our non-EU customers use their national post, TNT Express, UPS or FedEx to ship to us.
- Please do not use DHL Express when sending your unit to us from outside the EU. They are extremely slow with the import procedures.
- Parcels coming from outside the European Union are subject to customs procedures, which last 2-4 business days.
- In the case of parcels shipped with the national post, the customs will charge a VAT fee of 20% of the stated product, if this value is above 40 Eur. This is why we recommend our customers to declare a value of 40 EUR for a faulty MASK iDrive. For higher stated product values, the VAT fee will be added to the total cost.
- Please contact us for exact shipping details before sending your unit from a non-EU location.
- BMW 1 Series (E81, E82, E87, E88), BMW 3 Series (E90, E91, E92, E93), BMW 5 Series (E60, E61), BMW 6 Series (E63, E64), BMW X5 E70, BMW X6 E71