Mercedes NTG2 head unit repair, regardless of the fault.
You are experiencing intermittent functioning, dead unit, constant reset, unit stuck, disk read error or other faults ? We repair all faults of the Mercedes NTG2 head unit.
You can find all the relevant information on the repair procedure below.
PRICE: the usual repair price is 150-200 EUR
in case of water damage / failed repair attempt, please contact us beforehand
REPAIR DURATION
REGULAR: 2-3 business days
(the repair time depends on the particular fault)
SHIPPING
OPTIONS: regular | expedited
LOCATIONS: worldwide
Click here for delivery costs
Mercedes-Benz NTG 2 head unit repair for all faults
The most common symptoms of a Mercedes-Benz NTG 2 head unit failure:
- disk read error
- indicating system errors
- malfunctions of the navigation function
- intermittent functioning
Mercedes-Benz NTG 2 head unit Repair Procedure
If you’re based in any European Union country and don’t have any questions for us prior to shipping, feel free to skip the first contact step and send your unit directly.
Sending your Mercedes-Benz NTG 2 head unit to us for a repair
- Download, fill in and send us the repair request form
- Add plenty of cushioning (espcially around the plastic parts) and use a cardboard box
- Use the shipping details (company name, address & phone) from our contact page
- Return shipping is done through Romanian Post or DHL Express. Shipping rates to non-EU destinations.
- Our non-EU customers use their national post, TNT Express, UPS or FedEx to ship to us.
- Please do not use DHL Express when sending your unit to us from outside the EU. They are extremely slow with the import procedures.
- Parcels coming from outside the European Union are subject to customs procedures, which last 2-4 business days.
- In the case of parcels shipped with the national post, the customs will charge a VAT fee of 20% of the stated product, if this value is above 40 Eur. This is why we recommend our customers to declare a value of 40 EUR for a faulty Mercedes-Benz NTG 2 head unit unit. For higher stated product values, the VAT fee will be added to the total cost.
- Please contact us for exact shipping details before sending your unit from a non-EU location.
We repair the following Mercedes-Benz NTG 2 head unit models
- NTG 2 head unit for Mercedes A Class W169
- NTG 2 head unit for Mercedes B Class W245
- NTG 2 head unit for Mercedes C Class W203
- NTG 2 head unit for Mercedes G Class W463
- NTG 2 head unit for Mercedes GL Class X164
- NTG 2 head unit for Mercedes ML Class W164
- NTG 2 head unit for Mercedes R Class W251
- NTG 2 head unit for Mercedes Vito/Viano W639, Sprinter
Payment
PayPal or International Bank Transfer.
What our clients say
Can you shoot a clear and high quality video of the removal process of your unit from your car ? No need for editing, we’ll take care of that! All we need is a nice shooting. And we offer a discount for it.
*Terms and conditions apply, our customer support team will tell you more.
Customer opinions on Google
superchilldotie
11:53 18 Apr 24
My issue was relating to a BMW CCC unit. I read the reviews online and was pointed to MCA. After reading their webpage and reviews I made contact and completed the steps required (very easy). I even sent a Whats app to ensure I did everything correct and had a response nearly instantly. The team were very honest about time line as they were set for vacation. I live in Ireland and the turnaround from collection to being returned to me was 14 days. It is now 7 months since repair and my radio works perfectly. I would highly recommend MCA to anyone who is having issues (esp BMW units)
Lőrinc Fekete
18:39 26 Feb 24
I turned to MCA after the CCC unit stopped working in my 2004 BMW 5 series. I sent the both the Bluetooth module, and the CCC module, and now they both work perfectly. Communication could be improved, but the service itself, and value for money more than makes up for it.
Ádám Papp
08:00 05 Jan 24
Sent them a year ago my faulty Mazda 3 BL Bose amplifier, it’s been working great!They were fast, and the communication was also great!
Thibaut LUQUET
16:06 19 Oct 23
I got in touch with MCA after being turned down by several competitors ("your unit is the most complicated one, ...") and... thank God for that !My CiC was stuck in a boot loop. I sent them an email with a pic of the unit. Their answer was quick and clear ("we are able to fix it, no data will be erased, it will cost xxx €")I shipped my unit to them > they confirmed the reception > 3 days later they told me "unit is fixed, please proceed with payment" (paypal is possible !) > the next day, they shipped back my radio and sent me an email with the tracking number > package arrived in due time. Time to reinstall & test... it's alive again !I drove a few hundreds km before posting my comment : the CiC still works flawlessly.Thank you MCA !!
MR MnstR
19:16 19 Aug 23
First, I really worried about sending the Media-Unit of my car overall across europe and maybe never see it back again. But MCA did a great job, replied on all my email inquiries promptly and the unit works fine so far! The only problem I have been facing was the shipping. Unfortunately the package got lost between germany and austria, what took another three weeks in my case. So consider to choose proper shipping service.MCA: Best quality for reasonable price including one year warranty!
Sedon Kraki
10:56 17 Aug 23
I am impressed with the outstanding work of Mura Car Accessories. You repaired my BMW's NBT with incredible precision, so I'm glad I found you on the internet, thanks to you my car's NBT is working very well.
Paul Blackburn
09:35 21 Jul 23
My review is not really a reflection of Mura themselves. On the face of things they have appeared helpful. My review score is simply to highlight my experience. I used Parcelforce for the export to Romania and followed the Mura instructions. Nearly one month later and the parcel has not been received and I am advised it is held in a container by Romanian authorities. I lose three units sent for repair.... Think twice about sending overseas as despite the feedback you run the risk of loss. Use a reputable UK repair agent would be my advise it may cost more but it will be worth it based on my experience.... Live and learn...
Bryan Harrington
13:32 20 Jun 23
Well I've had my BMW CIC unit back in the car for just over 6 months now and its worked faultlessly since it was repaired by Mura. Sending it from the UK was a little fraught as the unit appeared to be held up in Romanian customs for over a week. The return however was much easier as it arrived on my doorstep within 4 days. Thankyou Mura for a great service
Miglena Nestorova
20:39 07 Feb 23
Highly RECOMMENDED! I shipped my faulty BMW 5 CiC unit from the UK and these guys fixed it in no time for a fraction of what i would of have to pay for a new unit here in UK. Alex kept me updated at all the time of what is happening, so great communication as well???? Shipping with DHL-no issues and fast delivery. Very pleased customer here.Thanks
Adam Freeman
16:09 10 Nov 22
Repaired my BMW 1M combox for a fraction of the price of buying a new unit from BMW main dealer. Re-fitted the combox today and all my bluetooth/external music devices are working perfectly. Problem SOLVED! Very happy, excellent service, would highly recommend.
Benoit Hallier
15:23 09 Nov 22
MCA successfully repaired my MMI module on my A3 Sportback 2013. Very efficient, professional and quick 10 days from shipping to receiving it back.Happy to have music again ! Thanks MCA team.
Jason Coleman
15:03 28 Oct 22
Top class service. Repaired my BMW F10 head unit which had the blank screen issue. Absolutely delighted with them and highly recommend them. A++++++++
Arthur Mellule
13:16 27 Sep 22
Alex at MCA was extremely helpful throughout a very quick and efficient repair of my BMW Harmon Kardon Logic 7 Amplifier where I had lost all but 2 channels of sound. He guided me through the shipping process which was simple and painless from the UK. I would not hesitate to recommend this company - fantastic service and great value for the work.
C Law
17:34 27 Jul 22
They repaired my BMW CCC audio unit which i sent from the UK.Returned to me fully working with a warranty.Their help on their web site gives alll the info' needed to send it from the UK to Romania concerning clearing customs.Saved quite a lot of money than having it repaired in the UK.Great guys to deal with.
Suvi Tiainen
15:46 18 Jul 22
Excellent service, in every way!Shipping is easy and they keep the customer very well informed about the progress of the repair.The repair of the BMW ccc-unit (e60) only took a day and they announced as soon as the repair was complete.The repair was quick and cheap, we are more than happy.Thank you very much!
Gary Kushner
15:22 09 Jul 22
I found the Mura Car Accessories website while searching for answers as to why the CCC unit in my 2005 525i was malfunctioning. Not only did the website list exactly the type of malfunction, the layout of the website way extremely professional. I hesitated sending my CCC to Romania from the United States at first. Numerous emails sent to Alex Raicu and Vlad Bolboceanu changed my mind. They were always quick in their email responses, held my hand through every step in the shipping process, and kept me informed during the repair process. My CCC was returned in perfect working order. My BMW service advisor was so impressed with the repair and the price of the repair, he will be recommending MCA to his other customers. I highly recommend MCA. Rest assured, you will be completely satisfied!
Paul Badea
22:37 18 Jun 22
They did a perfect job repairing my NBT. They were nice enough to try enabling airplay for free, but I would have loved to get more detailed information about the hardware needed to actually use the function. The deadline was respected to the minute. there is room for improvement on the customer service, but an overall great experience,
Tony Martin
13:17 03 Jun 22
Quality and efficient service, 5 Star.????Recently sent the idrive system for a 1 series BMW for repair. Was apprehensive initially but when I started to communicate with the company all concerns were quickly dealt with. The communication was excellent with the company keeping you informed regularly. The repair service was top quality completed with efficiency.Would highly recommend.Tony Martin.Derry CityNorthern Ireland.
JW Motorsport
20:10 16 May 22
Just perfect!My CCC unit had the "classic" issues such as freeze at BMW logo, works better when cold outside, reboot etc. So I started to google this and I found the guys at MCA.I shipped the CCC to them (instructions on website) and about a week later I received the CCC and now its works perfect!Shipment (from Sweden and back again) + repair (motherboard) + SW and AUX upgrades ~350 EUR in total which is much cheeper than go to BMW and get this fixed or buy a used one that have or maybe will get this issue later on anyway.The SW update is definitely worth it since the whole interface feels faster + the boot up.Can definitely recommend MCA if you have problem with your car electronics!
Colin Coulter
07:32 08 Apr 22
Great job fixing my F30 Idrive unit. BMW wanted £1000+!!!Good communications throughout and fast service. Would highly recommend.
Imagine That
22:15 02 Apr 22
Sent my 2008 BMW 650i ccc unit and TCU as it was thought to be at fault to them from California. US-based USPS took way longer to get it there than they took to repair and return it to me from Romania! The TCU tested fine, and they did an amazing job on the ccc unit. Working perfectly with no programming or other concerns. Thanks so much! Highly recommend these guys! Great communication and great work.
Adam E320 W211
15:37 17 Mar 22
Great company and great guys.Sent my CCC Idrive unit off for repair.They had no issue repairing it.They sent it back to me on a Friday and I received it back the following Monday from Romania to Ireland over the weekend was great.Very happy with the service and will use again and reccomend no problem 10/10Thanks again Alex & Vlad.
Aristomenis Tsatsos
21:23 16 Feb 22
Is there anything not to love about these guys? I ordered a dvb-t2 tuner for my E39. They responded immediately, were honest, extremely polite, eager to help and answered every single question I had. They even did a customisation I asked for for free. Needless to say their products are of top quality and perfect down to every detail. They love what they do and they are excellent at it. I wish everyone was as professional as they are. I highly recommend them!
Daraius Cooper
17:44 23 Jan 22
I cannot thank you enough for rescuing me by fixing my BMW i-drive. I know my case was a tricky one and you made sure to get the right components which you said would take a while and the waiting paid off. My mask unit was one of the oldest ones which was therefore difficult but I thank you for getting it right for me in the end. I was grateful to be able to communicate with you by email and phone and get prompt care and reassurance every time and I felt this and the work done has been very professional.
Paul Hill
19:10 23 Dec 21
What a great find, this company repaired a logic7 amplifier and a mask front end unit for a fraction of what I was quoted in the UK. Everything now works perfectly and I'll be sending more unit's from my customers vehicles. Excellent job Mura very happy
Henrik Zazis
13:27 23 Nov 21
Quick and perfect service on my CIC unit.The CIC was dead and now it work fine.
John kelleher
16:11 15 Jul 21
I have used these guys twice over the years and both times the best value and service anywhere ...
Jan Söderman
16:53 20 Jul 20
Very happy I did choose the option to send my faulty E61 CCC unit to MCA. Very professionally handled and now works like a dream. Everything included with expedited shipping and optional coding of AUX around €330. Without expedited shipping and no extra coding you should be able to get it fixed for €270 or so. I sent it on a wednesday and recieved it back friday the following week. Price is hard to beat with used parts that you don´t know how long they will perform and requires coding to function.
Customer opinions on Facebook
Alex Albert
2022-09-22T18:42:33+0000
Résidant en France,J’étais un peu sceptique à l’idée d’expédier mon head unit en Roumanie.Tout s’est très bien passé, travail impeccable ça fonctionne à nouveau tarif plus que correct 1 semaine de délai à peine .Honnêtement je recommande les yeux fermés .Merci encore .👌👌👌👍
Henrik Zazis
2021-11-23T12:29:15+0000
Very quick and good service on my CIC unit.It was completly dead and working fine now.Thank youHenke
David Russell Koontz
2021-09-24T00:14:48+0000
MCA provided excellent electrical service for my BMW MULF 2 high basis module, repairing it for a very reasonable price. MCA also checked my PDC module, found it to be working, and did not charge for checking it. They suggested further testing that I will do to isolate the issue. It is great to find such honorable technicians.
Rodrigo Godinho
2021-06-16T13:33:13+0000
Greetings from Portugal. I highly recommend them. Quick replies via email. Great service! BM54 radio module from a BMW E46 fully repaired - like new! Super fast return by DPD - 4 days!!!
Tim Hay
2021-05-05T08:43:45+0000
I live in New Zealand and received my replacement bluetooth unit from MCA in under two weeks. The unit was installed in my car last night and everything worked as soon as I turned it on. MCA had coded the unit using the chassis number I had provided. I was very impressed with the service I received and would definitely recommend MCA.
Ju Soriani
2021-04-27T08:48:22+0000
Parfait comme toujours, travail très pro, rapide.Prise en charge parfaite du début à la fin de l'intervention.je vous recommandes les yeux fermés. 🙂
Olivier Brnd
2021-03-30T10:46:27+0000
réparation CCC rapide, efficace et a super tarif. je recommande vraiment
Mikael Lindberg
2020-12-29T15:26:20+0000
thanks for a great job. and good price. I will recommend you.
Chris Barrell
2020-11-24T14:54:51+0000
great service cannot fault them sent my failed unit and as there word came back fully working like new no coding needed within a week.would recommend to everyone 5 star service
Robbie Luck
2020-10-07T17:21:38+0000
The nav unit failed in my F31 BMW 2013 with a frozen screen and wouldn't load. I found MCA on the internet and at first was sceptical about sending it abroad but there was no one in the UK that could tell me what was wrong with it, so I bit the bullet and sent it to MCA. Collected from my house one afternoon and the following morning I got an email from them saying they had the unit! They then fixed it within a few days and the following week it was back with me. 15 minutes to refit it and it was working perfectly, no need for any coding, fantastic. And all at a very reasonable price, I'm very happy, 12 months warranty, what's not to like. If you are having trouble with your head unit don't hesitate to use MCA, brilliant service.
Damien Hoyland
2020-09-25T14:29:08+0000
I highly recommend these guys! I had problems with my head unit for my BMW 1 series. BMW quoted me £2600 pounds for a replacement, my repair only cost £200 at Mura so I saved nearly two and a half grand. Their communication was excellent throughout the whole process, and my head unit is now working perfectly. Thanks you very much! 🙌🏽
Gary Petersen
2020-07-20T08:22:50+0000
Great experience and highly recommend this company, from initial contact with Vlad till my BMW CIC was returned to me there was good communication assuring me my product had arrived, had been repaired and then sent back via tracked DPD service. Fitted unit and worked perfectly no coding required.
Jake Garrad-Bailey
2020-06-17T16:10:17+0000
The options for BMW CCC repair in the UK were limited and all forums recommended MCA. I sent an email enquiry and within 5 mins I had a response reassuring thag this annoying reboot issue could be repaired. The Instructions were more than clear and any questions I had were answered in minutes. I was hesitant to send my CCC unit so far but anyone who shares the same concern please don’t be! The service was fantastic and could not get better or clearer communication. My CCC unit is back and working great and I recommend this company highly in all circumstances for similar repairs! Thanks you MCA for sorting out this problem for an extremely fair price and a quick return!
George Adrian
2020-01-22T19:12:35+0000
Salut , sunt foarte încântat de serviciile pe care le-am primit . Eu am avut probleme cu unitatea cic de pe un BMW 530 GT din 2009 , unitatea cic se reseta la fiecare 45 de secunde iar cd nu putea fii citit . Am avut parte de promtitudine si profesionalism , plus ca in 14 zile l-am avut din nou pe mașină ținând cont ca l-am trimis din UK . Vă multumescHi , i had problems with headunit cic for BMW 530 GT from 2009 , headunit was restarting every 45 sec and cd player not working . They fixed very quickly and for just 263 £ . Very pleasure , thank you
Johan Gren
2020-01-22T18:50:52+0000
Very professional. Mura car repaired my headunit very quickly! When it came back it was just “plug and play”. Very easy! My best recommendations!
Lars Dennis Nejmann
2019-12-27T21:33:17+0000
Excellent service and update during repair. Best recommendation
Ben Towers
2019-12-05T14:38:14+0000
Absolutely awesome company for repairing the problematic L7 amp from the BMW F30, I sent mine off on its journey and within two weeks they repaired it and sent it back all for €180!!! Very very impressed with customer service also, very quick to respond and very knowledgeable! Awesome service guys, well done! XBen
Leonel Nunes
2019-11-22T12:43:54+0000
Very good service repair. Sent the MULF module to Romania and in one week I have received the item back working and for less money than a reconditioned one.Good MCA Team communication, with prompt answers to my questions.Really recommended company.
Richard Worthington
2019-10-02T08:10:22+0000
Amazing professional company ! It wasn't just a simple fix but they replaced the CPU on my NBT Evo unit which shows real skill. Saved over £1000 compared to the quote from an independent BMW garage. Don't hesitate to trust and use their services. Many thanks !
Janne Katajamäki
2019-09-13T16:06:31+0000
CCC repair and updates were professionally done as agreed. Excellent work and communication, reasonable prices. Highly recommended!
Matt Peplow
2019-09-06T13:13:58+0000
Great service . Posted Unit for repair from UK , was kept informed regularly by email of progress , unit fixed within 24 hours of receipt and despatched for express delivery and received back in UK within 24 hours . Highly recommended , will definitely use again if needed . Thank you
David Tresidder
2019-08-12T20:30:01+0000
fantastic service, tried many other people, these guys help me and repaired it very quickly and saved me a lot of money on BMW quotes. top service, kept me informed every step
Josh Thompson
2019-07-29T15:53:35+0000
We've just had a BMW CIC uni repaired here, it was completely dead and wouldn't turn on. To start with I was worried about sending it to another country but i shouldn't have been, these guys kept me updated with the progress and unit was back with me in a week all working. I had excellent service from these guys and would definitely recommend them.
Pete Harris
2019-07-08T13:19:41+0000
Just recenlty had a problem with the Radio cutting in and out on our BMW 645CI - worried that it would be an expensive £300 plus fix, I searched the internet and found MCA. From first contact, they really were excellent in helping diagnose what the problem was. I originally thought it was the CCC unit, which would have meant a big strip down of the center console in the dash. But after describing the faults and a few emails later, we were sure it was the MULF module that controls the Bluetooth and Mobile functions. I purchased an optical loop.bypass cable on ebay so we could remove the module and still use the other devices on the optical Bus. The fault was proven to this unit and MCA quoted a price. I sent the unit off by recorded delivery and MCA advised when it arrived. They then kept me informed of the repair progress and when ultimatley would be returned. I was also given a tracking number so I knew when the parcel would be back.All in all - a fantastic service at a very competitive price.I can only highly recommend MCA and all of the team there - yes, its a leap of faith sending your modules all that way, but the process is easy and providing you are a little patient with them, you will be rewarded with superb service. Needless to say, the MULF is back in our 645 and working perfectly, with 12-months warranty on the repair too. Perfect and thanks to MCA!👍😀
Noel Gaughran
2019-06-27T18:44:51+0000
Sent them my ccc drive from e60. Returned working perfectly. Thanks couldn’t find anyone here to repair. Working better than before with updated software.
Hannu Juntunen
2019-06-23T14:10:26+0000
BMW E92 CCC repair done with good quality and reasonable cost. Fast and clear communication with customer service.
Roger Fenton
2019-03-11T15:59:55+0000
Great service, clear communication and quick turnaround. Brilliant price as well compared to full replacement, so definitely recommend these people.
Bill Smith
2018-11-20T19:17:03+0000
Professional and economical repair of my BMW I-Drive module. I was a bit concerned about sending it from UK to Romania, but I needn't have worried - the repair was completed promptly on receipt and Vlad kept me informed all the way through. If you have a problem with car electronics these are the guys to fix it. 5* service.
Erik Nygren
2018-11-12T19:11:34+0000
Good communication. Got my mulf module for bmw e60 fixed, recommend
Andreas Hallberg
2018-11-11T08:37:25+0000
They repaired my broken BMW CCC E61, for a low cost. Saved me a lot of money instead of replacing the unit at my local BMW service store. I recommend this company!
Raymond Gaisford
2018-10-25T10:08:37+0000
Highly recommend these guys. I was a bit dubious about sending my bmw pro logic amp from UK to Romania for repair but I had it back in a few weeks working like new also communication was good throughout and they gave a price band for the repair up front which was at least a third of the price at home if you can find anybody willing to do a repair.Thank you so much Vlad
Sam Megarry
2018-10-20T22:22:51+0000
Having purchased a used car with a faulty MULF module I took to the internet to find a solution. I came across these guys and gave it a go as their website clearly described the issue I was experiencing and gave fixed pricing. Despite the repair taking a little longer than advertised, around 2 weeks, I am delighted with the result. Fully working Bluetooth! Thanks guys
Michael Barr
2018-09-20T20:36:54+0000
Absolutely fantastic company - BMW CCC unit fixed and returned in record time. Saved a fortune on new equipment.
Vitor Vieira
2018-08-08T11:51:41+0000
My name is Vitor and I live in Portugal.I leave here my feedback on the work of these guys:Fantastic!!Excellent communication, answer, fast and great price / quality.My module mulf works at 100% now !!!I recommend Mura Car Accessories to everyone!Thank you Vlad !!!
José António Pimentel Silva
2018-06-12T13:49:26+0000
Everyone I spoke with in Portugal told me that my bluetoth module had no repair. They were wrong. You fixed it and for much less money than it cost a new one. Thank you very much.
Victor Andrei
2018-06-07T16:35:44+0000
Professional, fast, thorough and kind best describe the people at Mura Car Accessories. They helped me with a sound module repair when nobody else could so a big thumbs up to them. Cheers guys!
André Wilhelmsson
2017-09-13T11:42:21+0000
Excellent repairs and fast customer support, fixed my bmw ccc e61 reboot problem and no audio issue. Very satisfied with mca overall
Sandi Rudge
2017-08-15T19:26:36+0000
We're very pleased with the service received in repairing our CIC i drive for 1 series BMW. We were quoted £1,000 plus £170 programming charges by main BMW dealer for a reconditioned unit, Mura Car Accessories repaired for a fraction of the cost therefore we have no hesitation in recommending this service to all. Many thanks Sandi and Phil Rudge UK.