BMW CIC iDrive Head Unit Repair

• Slow navigation menu: the CIC iDrive is slow (has a lag) in executing user commands
• Intermittent sound
• The CIC head unit randomly freezes and the iDrive controller / joystick spins freely
• The CIC iDrive reboots a few times, but then starts and works properly

You read the “Symptoms that may have other causes than a CIC failure” above and you found your symptoms on that list ? Then here is what you can try next:
Other possible causes:

• The CIC has only a disk reading failure (optical unit malfunction). Remove all disks and test again. If a disk does not come out by itself, please do not force it out (as this may cause mechanical damage to the disk reading submodule).
• Another module connected to the fiber optics ring is faulty and prevents the proper functioning of the CCC module. The most common other causes: the bluetooth module (MULF or MULF 2) and the sound amplifier (TOP-HIFI, also known as Logic 7).

Troubleshooting other possibles causes:

• Check whether your car comes with the bluetooth and / or sound amplifier modules that are known to be prone to failure. Enter the last characters of your VIN number on here or here and see if the listi includes:
  • 644 Preparation f mobile phone w Bluetooth – this is the MULF or MULF 2
  • 677 HIFI System Professional – the TOP HIFI (also known as Logic 7) sound amplifier
• Replace the above with a known to be functional module (from a friend, local service etcetera)

Once you have identified the faulty module we can help with the repair. Please see:

• our MULF / MULF 2 bluetooth repair page
• our Logic 7 amplifier repair page

• Return shipping is done through Romanian Post or DHL Express. Shipping rates to non-EU destinations for the CIC iDrive | CIC MID iDrive models
• Our non-EU customers use their national post or DHL Express.
• Please do not use DHL Express when sending your unit to us from outside the EU. They are extremely slow with the import procedures.
• Parcels coming from outside the European Union are subject to customs procedures, which last 2-4 business days.
• For parcels shipped with the national post, the customs will charge a VAT fee of 20% of the stated product, if this value is above 40 Eur.  For this reason, we recommend our customers to declare a value of 40 EUR for a faulty CCC iDrive. For higher stated product values, the VAT fee will be added to the total cost.
• Please contact us for exact shipping details before sending your unit from a non-EU location.